Patient Relation:

Patient Relation Department deals with the patient's needs or suggestions and endeavors to make the patients satisfied from their admission through their stay until their discharge and also during their outpatient clinic visits . Patient Relation Department acts as an important link between the patients and different department of the hospital by giving complete information about the hospital different services and activities , and by escorting patients & directing them while they are inside the hospital premises . They also make daily rounds to all admitted patients and try to respond to their needs & requests. They ensure that all related departments ( housekeeping , maintenance, nursing , medical , catering , etc… ) are giving the optimum care & service for our beloved patients .

Appointment:

The appointment staff receive outside/inside calls for booking appointments and controlling schedules and appointments for more than 150 physicians. They are also giving complete information about all physicians and the specialties working in the hospital . They also remind all patients about their scheduled appointments by calling them one day before their appointment date.

Medical Reports:

They issue sick leaves , birth notifications , medical reports , copy of medical files , medical certificates , death certificates , and other legal papers . They respond to all patients needs related to medical reporting & certification.